This privacy statement may apply to you even if you are not one of our customers and even if you have never used any of our websites, applications or services. Some of your personal information may be in our possession because it was provided to us by a user of one of our websites, applications or services.
Subject to applicable law, we collect information about you or any third party whose information you provide to us when you:
We will also collect your data when you complete only some of the fields on our website and/or other online forms and/or when you abandon your entry in the process. We may use this data to contact you to remind you to enter missing information and/or for marketing purposes.
Subject to applicable law, we may supplement the personal data we collect with information obtained from third parties who are authorized to share it; for example, information from credit institutions, information retrieval providers or public sources (e.g. for customer due diligence purposes).Providing us with third party data
Subject to applicable laws, we collect and process your data for the following purposes
You can manage your privacy settings in your browser or on our applications or services (if available).
We reserve the right to retain and record the communications we exchange, including emails and telephone conversations. The information we collect can then be used for training purposes, quality assurance, recording statistics on the use of websites and applications as well as on the services you order from us or about which you us. request information and also in order to meet, in general, our legal and regulatory obligations.Mobile Data
Mobile Applications may provide us with information relating to their use by the user as well as the use of our applications and services to which the user has access through such mobile applications. We may use this information for the purpose of providing and improving the mobile application or our own services or applications. For example, you can record an activity performed with a mobile application.
You can configure the privacy settings of our mobile application on your device, at the risk of affecting the performance of the relevant mobile application as well as the way it interacts with our applications and services.Data analysis and benchmarking
We may use the information generated and stored when you have used our services for our legitimate business interest so that we can provide you with the best service and / or solutions as well as the best experience. These purposes can be:
Please note that our use may include the personal information of your customers, suppliers, employees and others whose information you provide on our websites, applications or services.
Anyone whose personal information we process has the right to object to the processing of their data on the basis of our legitimate interests, and if you wish to do so, please contact us at [email protected]
We may share your personal data with:
We may occasionally use your information to contact you for the purpose of providing you with information relating to our applications, products and services that may be of interest to you. We may also share your information with companies in our ecosystem and carefully selected third parties so that they may (or we may) contact you to provide you with information about their products or services that may be of interest to you. . For this purpose, you may be contacted by phone, letter, SMS or e-mail. You have the right to ask us to stop contacting you for marketing purposes at any time. You can also, at any time, ask us not to share your information with the third parties mentioned in this paragraph. If you wish, you can exercise these rights by selecting your contact preferences where you provide us with your personal data on our websites, applications or services, by using any preference center to which we give you access or by us sending an e-mail to [email protected]
You can also unsubscribe from any marketing campaign and / or email advertising by clicking on the link included in any emails we send to you.Advertising on a third party platform
When you respond to communications posted on third-party platforms (for example, LinkedIn, Instagram, Facebook, Google and Twitter), we may share your data with these third parties in order to send you targeted advertising content through the third-party platform and in based on your profile and interests. Your data is used by the third-party platform provider to identify your account and display advertisements on your screen. You can control which advertisements you receive in the privacy settings of the platform of the provider in question and you can also visit the help center of that third party to find out more.
If you reside within the EEA or in another region governed by comparable data protection laws, in some cases you will have the following rights:
If we have incorrect information about you or if your contact details have changed, please let us know so that we can correct them and update our files.
We will keep your personal data for the duration of our commercial relationship and after its expiry, for the period necessary for the legitimate conduct of our activities, in accordance with the UTOPIA Policy on the Retention, Use and Destruction of Data, or in order to comply with applicable laws and regulations. In cases where we no longer need your personal data, we will destroy it in a secure manner (without sending you any further notice).
We ensure the security of your data by taking the necessary technical and structural measures to prevent their unlawful or unauthorized processing or their accidental loss, destruction and / or damage. We do our best to protect your personal data to the best of our ability. However, we cannot guarantee the security of your data transmitted to our websites, applications or services or to other websites, applications and services through an Internet connection or any other connection. If we have assigned you (or if you have chosen) a password allowing you to access certain areas of our websites, applications or services, please keep it confidential; we will not share this password with anyone.
If you believe your account has been hacked, please contact us at [email protected]
Within the European Union and the United Kingdom, personal data is protected by data protection laws. However, other countries do not necessarily protect your personal data in the same way.
Our website and some of our services or applications, or parts thereof, may also be hosted in the United States or outside the United Kingdom or the European Economic Area (EEA), that is - say all EU countries plus Norway, Iceland and Liechtenstein (known as the "EEA" entity). This implies that we may transfer any data transmitted to us through the website, application or service outside the European Economic Area ("EEA") to the United States or 'other territories outside the EEA. When you send us an email, it will also be stored on our email servers which are hosted in the United States of America.
We may use the services of providers located outside the EEA to help us provide our websites, applications and services to you (such as platform or payment service providers who help us deliver our services and applications or to process your payments). This means that we may pass your data on to service providers located outside the EEA for the purpose of providing our applications and services to you.
Our websites, applications or services may allow you to share data with social networking sites, to use social networking sites to create your account or to log into your social networking accounts. These social networking sites may automatically provide us with access to certain personal data about you that is stored by these sites (for example, any content that you have viewed). You are responsible for managing your privacy settings from your own third-party social media account (s) so that you can choose what personal data you allow us to access from those third-party accounts. third.
Our cookies may be session cookies (temporary cookies that identify and track users through our websites, applications or services and which are deleted when you close your browser or exit your session in the relevant application or service) or cookies. persistent (cookies that allow our websites, applications or services to "remember" who you are and your preferences regarding our websites, applications or services and which remain on your computer or device after you close your browser or end your your session in the application or service).We use the following types of cookies:
These are cookies that are necessary for the proper functioning of our websites, applications or services. For example, these cookies allow you to access secure parts of our website or to remember the contents of your shopping cart.
These cookies collect information about how our visitors and users use our websites, applications and services, what functionality is used the most by visitors and whether they receive error messages from different areas of the sites. Internet, applications or services. These cookies do not collect information likely to allow the identification of a visitor or a user. All information collected by these cookies is aggregated and, therefore, anonymous. We only use these cookies to improve the functioning of our websites, applications and services.
These cookies allow our websites, applications and services to remember your choices (such as your username, language or region where you are) and to provide enhanced, more personal features. These cookies can also be used to remember changes you have made to the font or size of characters and other customizable parts of web pages. They can also be used to provide you with the services you have requested. The information collected by these cookies can be made anonymous; in addition, these cookies do not allow you to track your browsing activity on other websites.
These cookies are used to deliver advertisements that are more tailored to your interests. They are also used to limit the number of times you see an advertisement and also help measure the effectiveness of an advertising campaign. They are usually placed by advertising networks, with the permission of the website operators. They remember that you have visited a website and this information is shared with other companies, such as advertisers. Quite often cookies for marketing or advertising targeting purposes are linked to a site functionality provided by the other company.
We keep track of traffic data automatically recorded by our servers such as your IP address, information about your device, the website you visited before ours and the website you visited after leaving ours. We also collect certain statistics from sites, applications and services such as access frequencies, pages viewed and displayed. We are unable to identify a natural person from traffic data or site statistics.
Learn more about individual cookies and the statistics we use.Google Analytics
If you want Google Analytics to stop tracking you on all websites, visit http://tools.google.com/dlpage/gaoptout.How to deactivate cookies?